Plugzio x Morgan Properties

Overview

Plugzio’s partnership with Morgan Properties began in early 2022 and has evolved into one of the most impactful and large-scale collaborations in the company’s history. What started with a single meeting has grown into a full EV infrastructure rollout across 70+ properties, with over 100 devices deployed, certification secured in multiple states, and rebate program success in New Jersey.

This case study outlines the phases of engagement—from outreach, pilot testing, and product upgrades to certification, invoicing, and quarterly revenue sharing—culminating in a long-term, scalable EV strategy.

Key findings

Full Lifecycle Deployment
Rebate-Driven Value
Premium Service Experience

Solutions

Provided rebate-aligned invoicing, support for fair housing compliance, and legal document assistance.Delivered 44 devices across 23 buildings
Built internal systems for monthly/quarterly revenue reporting and auto-withdrawal setup.
Replaced faulty Wallbox chargers with upgraded Cando hardware at no cost.

Impact

Timespan: Aug 17th 2022 – Mar 26th 2025
Total Devices: 170
Total Unique Users: 492
Total Sessions: 14,521
Total Consumption: 319,517 kWh
Total Duration: 79,368hrs 28mins 23s
Total Revenue: $64,078.29

Background

In March 2022, Plugzio initiated contact with Morgan Properties through a targeted marketing campaign. After initial interest from Steven Waters, a meeting was scheduled to showcase Plugzio’s scalable, cost-effective EV charging infrastructure tailored for multifamily properties.

The pilot began with technical documentation and a discounted demo unit. Over time, Plugzio navigated vendor approvals, offered flexible pricing, resolved early hardware issues, and provided extensive customer support—solidifying the relationship into a strategic partnership.

Objectives

Deliver EV infrastructure to 70+ properties at scale
Ensure hardware meets both functionality and incentive compliance
Offer low-barrier deployment with long-term manageability
Support revenue generation for Morgan through monetized charger use
Provide administrative support for billing, legal, and incentive navigation

Problem

Morgan Properties needed:

A flexible, cost-effective EV partner (vs. high-power/high-cost options)
Hardware that could be installed in a variety of settings
Integration with state and local rebate programs
Post-deployment support across a decentralized property network

Recommendations

Suggesting Plugzio’s new cellular units for reliability.
Coordinate legal, accounting, and documentation workflows to enable smooth rebate application and payment tracking.
Replace early Wallbox devices with improved Cando hardware to eliminate recurring issues.

Analysis

Research methods

CRM tracking and pilot data collection
Communications across multiple departments and decision-makers
Technical troubleshooting reports (Douglas, Martin)
Legal and program documentation from NJCEP and NYSERDA

Approaches used

Customized pricing and installation recommendations
Shipment scheduling over multiple phases (due to supply readiness)
Development of internal systems for revenue payout and reporting
Coordination of support team around specific Morgan POCs (Kevin, Jolisa)

Relevant facts and information

Over 6 new orders placed in 2024
Quarterly check-ins and support exclusively offered to Morgan
Final listing on New Jersey’s certified vendor list in December 2023
Clipper Creek cable integration tested and validated
Support team (Douglas, Martin) provided real-time troubleshooting
Holiday gift packages sent to Morgan team in December 2023
Separate agreements created for each property in March 2024
Automatic withdrawals configured for revenue payments by Martin and Ali

Conclusion

Summary of findings

Plugzio’s collaboration with Morgan Properties has proven to be one of its most successful enterprise-scale engagements to date. Through technical support, product evolution, state program alignment, and a premium service model, Plugzio helped Morgan deploy an EV charging network that now spans over 70 properties and continues to be supported into 2025.

Implications of the study

Incentive navigation is now a core feature, not an add-on, for EV partners
Flexible, reliable hardware choices matter more than just power capacity
Long-term client success requires cross-functional support (finance, legal, tech)
White-glove treatment builds loyalty: Morgan remains an active client with high trust, repeat orders, and long-term partnership value

This wasn’t just about installing chargers—it was about building long-term infrastructure that aligns with incentive programs, legal standards, and the operational realities of 70+ properties.