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CASE STUDY | Software & OCPP Enabled Devices
Device-Agnostic EV Charging in a Highly Regulated Market
Overview
Plugzio partnered with Solateks, Singapore's leading provider of renewable energy solutions in 2021 to support deployment and management of EV charging infrastructure in Singapore - one of the world’s most tightly regulated EV markets.
What began as a low-power pilot deployment via a Singaporean reseller evolved into a direct partnership, enabling Solateks to adapt to regulatory changes, shift hardware vendors, and scale charging operations without being locked into proprietary systems.
Problem
Solateks initially purchased Plugzio chargers through a local reseller, and deployed 20 low power units as part of a condo pilot. During this period, Solateks had contacted Plugzio directly for technical support and platform assistance.
As the pilot progressed, Singapore’s Land Transport Authority (LTA) regulations prompted Solateks to reassess its long-term EV charging strategy.
To scale compliantly, they needed
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Regulator-ready reporting
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Software flexibility to support future hardware changes
Solateks subsequently pivoted to Siemens TR25 certified AC chargers while continuing to rely on Plugzio as its software and reporting backbone.
Solutions
Plugzio provided an OCPP‑enabled, hardware‑agnostic platform that allowed Solateks to standardize charger operations across vendors while meeting business and regulatory requirements.​​
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Key capabilities included:​
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LTA-Compliant Reporting: Subscription-based reporting of required OCPP data events (ie. heartbeat, online/offline status, session start/stop, and energy consumption) accessible to both Solateks and Singapore’s LTA
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Guest Checkout: Frictionless charging for visitors without requiring account creation
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Multi-Gun Support: Support for Solatek’s Siemens AC and DC chargers
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Multi-Management Capabilities: Role-based access and portfolio-level management across properties and teams
Impact
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Time Span: August 2021 - January 2026
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Total Properties: 22
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Total Devices: 80 charging units
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Total Sessions: 19,085
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Total Unique Users: 1,286
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Total Power: 413,851 kWh
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Total Duration: 93,938 hours
Conclusion
Plugzio’s partnership with Solateks demonstrates how a software-centric, standards-driven approach enables EV charging operators to navigate regulatory complexity, scale confidently, and adapt to changing hardware and regulatory landscapes in one of the world’s most tightly regulated EV markets.