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CASE STUDY | MULTI-UNIT RESIDENTIAL BUILDINGS - ENTERPRISE

Building an Expandable, Incentive-Aligned EV Charging Program Across 70+  U.S. Communities

Overview

Plugzio’s partnership with Morgan Properties began in early 2022 and has evolved into one of the most impactful and large-scale collaborations in the company’s history. What started with a single meeting has grown into a full EV infrastructure rollout across 70+ properties, with over 174 devices deployed, certification secured in multiple states, and rebate program success in New Jersey.
 

This case study outlines the phases of engagement—from outreach, pilot testing, and product upgrades to certification, invoicing, and quarterly revenue sharing—culminating in a long-term, scalable EV strategy.

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Problem

Morgan Properties needed:

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  • A flexible, cost-effective EV partner (vs. high-power/high-cost options)

  • Hardware that could be installed in a variety of settings

  • Integration with state and local rebate programs

  • Post-deployment support across a decentralized property network

Objectives

  • Deliver EV infrastructure to 70+ properties at scale

  • Ensure hardware meets both functionality and incentive compliance

  • Offer low-barrier deployment with long-term manageability

  • Support revenue generation for Morgan through monetized charger use

  • Provide administrative support for billing, legal, and incentive navigation

Recommendations

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  • Install Plugzio’s cellular units for reliability

  • Coordinate legal, accounting, and documentation workflows to enable smooth rebate application and payment tracking

  • Replace early Wallbox devices with improved Cando hardware to eliminate recurring issues

Key Findings

  • Full Lifecycle Deployment

  • Rebate-Driven Value

  • Premium Service Experience

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Solutions

  • Provided rebate-aligned invoicing, support for fair housing compliance, and legal document assistance

  • Built internal systems for monthly/quarterly revenue reporting and auto-withdrawal setup

  • Replaced faulty Wallbox chargers with upgraded Cando hardware at no cost

Impact

  • Timespan: Aug 2022 – August 2025

  • Total Devices: 174

  • Total Sessions: 19,389

  • Total Residents Serviced: 636+

  • Total Charging Sessions: 19,389

  • Total Consumption: 447,154 kWh

  • Total Duration: 106,945hrs​

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Key Learnings & Implications

  • Incentive navigation is now a core feature, not an add-on, for EV partners

  • Flexible, reliable hardware choices matter more than just power capacity

  • Long-term client success requires cross-functional support (finance, legal, tech)

  • Premium support builds loyalty: Morgan remains an active client with high trust, repeat orders, and long-term partnership value

Conclusion

Plugzio’s collaboration with Morgan Properties has proven to be one of its most successful enterprise-scale engagements to date. Through technical support, product evolution, state program alignment, and a premium service model, Plugzio helped Morgan deploy an EV charging network that now spans over 70 properties and continues to be supported into 2026 and beyond.

This wasn’t just about installing chargers—it was about building long-term infrastructure that aligns with incentive programs, legal standards, and the operational realities of 70+ properties.

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