New to Plugzio? Here’s How to Start Your EV Charging Session

Your building has officially installed its first fleet of Plugzio EV chargers — now what?

Before residents or visitors can start charging, they’ll either need to:

1. Create a Plugzio account and wallet for smoother repeat charging experience OR

   
   

2. Use Guest Checkout for quick, account-free charging

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Whether it’s a resident charging overnight or a guest stopping by for dinner, Plugzio makes getting started simple.

1. Create a Plugzio Account & Add Funds

Getting started is free and can be done directly from your phone via the Plugzio web app (my.plugz.io).

First-time users can quickly create and verify a Plugzio account, then set up a wallet and add funds to fund future charging sessions.

Plugzio’s secure digital wallet system is designed to safely collect, store, and manage charging funds, with each wallet tied to a single currency.

Wallets can be topped up using PayPal, credit or debit, subject to applicable processing fees.

Why create a Plugzio user account?

A Plugzio account is ideal for frequent and returning EV drivers looking for a smoother charging experience.

Ideal for: 

• Building residents and frequent, returning EV drivers with recurring daily or overnight charging needs

• Drivers looking for a faster repeat charging experience

• Users who want visibility into charging history and usage

With a Plugzio Account, EV Drivers can:

• Scan or manually enter a device ID to activate charging

• Track charging activity and favourite frequently used chargers for quicker access

• Top up wallet to reduce repeated payment transactions fees and manage charging spend

• Access charging history and account details for easier troubleshooting and support

• Start future charging sessions without repeated checkout steps

2. Check out as a Guest - No Account Required

For drivers who prefer not to create an account, Plugzio’s Guest Checkout provides quick pay-per-use charging through a simple, one-time checkout flow.

Drivers can scan the charger QR code or enter the device ID, add payment details, and start charging in just a few steps.

Why use Guest Checkout?

Guest checkout is ideal for occasional or one-time visitors who want convenient access to EV charging without signing up for another platform.

Ideal for:

• Infrequent guests such as visiting friends or family

• Visitors topping by overnight, weekend or holidays

• Hotel guests or out-of-town visitors

• Building contractors/service technicians or one time users

  
  

With Guest Checkout, EV drivers can:

• Start charging sessions without creating a Plugzio account

• Pay directly with a credit or debit without maintaining a wallet balance

• Access pay-per-use charging in just a few steps

• Receive an emailed session summary and receipt for future reference or support requests

*Guest Checkout sessions include a temporary preauthorization hold of up to $100 before charging begins. The hold ensures sufficient funds are available for the session and is typically released within 72 hours.

In Closing:

Whether it’s a resident charging daily or a visitor stopping by for the weekend, Plugzio offers flexible ways for drivers to plug in and start charging.

Frequent drivers can create an account and wallet for faster repeat sessions and access to charging history, while occasional or one-time users can take advantage of Guest Checkout for pay-per-use charging.

Looking for help with setting up your driver account? Explore our resources below or reach out to the Plugzio team at help@plugizo.com for support.

• [Support Article] Charging with Plugzio: A User’s Guide: 

• [Support Article] The Difference between Guest Users and Plugzio Users 

• [Blog] From EV Charging to Payout, Plugzio Wallets Explained